BUSINESS-FIRST TECHNOLOGY
We become an extension of your business, ensuring every technology decision supports your objectives.
We work alongside your business to align technology with your goals, delivering solutions that reduce costs, improve efficiency, minimise risk, and create opportunities for growth and increased profitability.
24/7 SOC SERVICES
Round-the-clock security monitoring and threat detection, keeping your systems protected with continuous visibility and rapid response, so you keep working while everyone else gets hacked.
DEVICE SUPPORT
All support needed for endpoints. At this stage almost all support is automated and not much support on endpoints needs to be done manually.
Most ad-hoc support is done remotely as long as there is internet available.
We will audit the environment and make suggestions on how to automate your support of workstations. This will dramatically reduce monthly support costs.
ONSITE SERVERS
IT Logix only supports Microsoft servers. This includes the following but is not limited to:
Active Directory
Files and Print
DHCP including advanced features like Blacklisting and Whitelisting
Virtualization
Hybrid
Hyper-V Failover and Clustering
RDP
Application
We will support basic Linux setups on a best effort basis.
FIREWALLS AND NETWORKING
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Basic to advanced Firewall Management
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Network Design & Security
MICROSOFT 365
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Licensing
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Setup, Migration and Maintenance
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Security and Compliance
DATA PROTECTION AND DISASTER RECOVERY
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On-site backups
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Off-site replication
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Disaster recovery as a service
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BI weekly test recoveries
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Microsoft 365 backups and retentions
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Our backups are ransomware proof
